The Community Trigger is part of the Anti-Social Behaviour Crime and Policing Act 2014. It gives victims and communities the right to request a review of their anti-social behaviour complaints and brings agencies together to take a joined up, problem solving approach to find a solution. It is used when a person believes that no or insufficient action has been taken and that the anti-social behaviour is ongoing.
To be able to request a Community Trigger, the locally defined threshold needs to be met which is:-
- Three complaints of anti-social behaviour need to have been made to either the police, council or housing provider. Each of these complaints must be in regard to separate but related incidents, and will have taken place in the last six month period with the most recent complaint being made within the last month.
- You feel that no or insufficient action has been taken.
You can activate a Community Trigger on someone else’s behalf, however, the individual concerned must give you consent to do so.
You can apply to activate a Community Trigger by completing the online form or by contacting Staffordshire police on 101.
The information provided will be shared with other relevant agencies, to determine if the threshold has been met.
If a Community Trigger request meets the defined threshold, a multi-agency case review will be undertaken. Agencies will share information, review what action has been taken and decide whether additional actions are possible.
You will be kept updated throughout the process and be given a named point of contact from one of the agencies involved.
If you are not satisfied with the outcome of the Community Trigger you can make an appeal, for more information please see the Anti-Social Behaviour Case Review Appeal Process (pdf 28kb)